The door rule at Playtime Casino Hanover is short, but a weekend group often has one friend it catches. Type the ages of the group into the check below, and each person gets a tag with what to carry.
By the Sideroad deskChecked October 14, 2026
The rule
Nineteen, with photo ID
Entry is for people 19 or older with valid government-issued photo ID. That part applies to every person in the car. Guests 21 or younger must also carry a secondary piece of identification with their name on it. Behind the casino's rule sits Ontario law, which keeps anyone under 19 out of a casino.
So the count works out by age. A 20-year-old friend from Listowel needs two pieces: the photo ID and a second piece with a name. Anyone older than 21 needs one. Lottery tickets alone are sold from 18, but that age does not open the casino door.
Cash
Cash, cards and currency
The casino has one ATM inside and another in the raceway grandstand. A friend with U.S. bills can change them at the cashier's cage. In the simulcast area at the back of the casino, horse-racing bets cannot be made in U.S. dollars.
My Club Rewards, the casino's loyalty card, costs nothing. Getting one takes valid ID at the Guest Services desk. The card is optional: entry at the door depends on age and ID, not on the card.
Barred
Who may not visit
People who have been trespassed or self-excluded from this casino or any Ontario gaming property may not visit. A ban at another Ontario property counts here too. My PlayBreak is OLG's casino self-exclusion. A person bars themselves from Ontario casinos for 3 or 6 months, or for 1 to 5 years.
A casino break applies to all Ontario casinos and cannot be cut short. Sign-up is possible by calling 1-800-387-0098 to reach the OLG Support Centre, by asking staff at a casino, or at a PlaySmart Centre.
Access
Access needs on the visit
The casino describes the building as accessible. On request, it can provide wheelchairs, accessible formats and communication supports. A friend who needs any of these can phone 519-364-7606 ahead of the drive from Walkerton or Kitchener. The same number handles questions about holiday hours, which are not published.
Questions
Short answers
Can our 18-year-old friend come in with us?
No, entry starts at 19. Ontario law keeps anyone under 19 out of a casino. Lottery tickets alone are sold from 18, and that age stops there.
Our friend turned 21: what goes in their wallet?
Valid government-issued photo ID, plus a secondary piece of identification with their name on it. The second piece applies to every guest 21 or younger.
Will a photo of an ID on a phone do?
The rule at the door asks for valid government-issued photo ID. Plan on carrying that ID itself, and call 519-364-7606 with any question.
We have some U.S. cash left: can it be spent there?
The cashier's cage will exchange U.S. currency. In the simulcast area, horse-racing bets are not accepted in U.S. dollars. One ATM is inside the casino, and a second is in the raceway grandstand.
Further along
- Friday to SundayPlaytime Casino Hanover, Friday to SundayHours at the Hanover casino across a weekend: the floor open from Thursday 9 a.m. to Saturday midnight, the bar, breakfast and simulcast theatre.
- InsideInside the casino on 5th StreetInside the Hanover casino: 289 slot machines, 18 electronic table stations, the Arcade Bar, two restaurants and a simulcast theatre.
- Limits and helpLimits, support and how the desk worksHelp near Hanover: ConnexOntario at any hour, My PlayBreak for casinos, BetGuard for online sites, PlaySmart, and how the desk checks facts.